Department: HR & Operations
Reports to: Vice President, HR & Operations
Hours and Location: Full time, exempt. Our main office is located in Oakland, California.
Starting Salary: $160,000 – $170,000
Application Deadline: October 14, 2022
Ideal Start Date: Fall 2022
About EBCF
Founded in 1928 and supported by over 400 local donors, the East Bay Community Foundation (EBCF) partners with fundholders, social movements, and the community to eliminate structural barriers, advance racial equity, and transform political, social, and economic outcomes for all who call the East Bay home. The Foundation is committed to advancing an inclusive, fair, and just East Bay, where all members of our community are treated fairly, resulting in equitable opportunity and outcomes for all. Today, EBCF manages over $650 million in community-based assets and offers charitable tools, funds, and investment options to enable donors to give smartly.
Position Summary
The Managing Director of IT’s role is to plan, coordinate, direct, and design all operational activities of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. This role will also be responsible for maintaining data security and ensuring that end users are trained well and receive tools that meet the ongoing needs of each department. We are looking for a strategic partner who can help us leverage technology to advance organizational goals, increase collaboration in a hybrid working environment. This individual will collaborate directly with senior leaders to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
In addition, the Managing Director’s primary goals are to develop and manage application portfolios for each department and to attain all IT service level agreements for the user community within the organization. This role also helps to provide vision and leadership for developing and implementing comprehensive information technology initiatives across all areas of the organization.
Essential Responsibilities
Strategy & Planning
- Participate in strategic and operational governance processes of the business organization.
- Develop short, medium, and long term plans to achieve strategic and operational objectives related to EBCF IT infrastructure, maintain transparency of plans with leadership.
- Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.
- Establish IT departmental goals, objectives, and operating procedures.
- Ensure IT system operation adheres to applicable laws and regulations.
- Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
Acquisition & Deployment
- Assess and make recommendations on the improvement of re-engineering of the IT organization to meet changing business needs.
- Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development.
- Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
- Oversee data migration projects and integrations across enterprise systems as needed.
- Propose strategies for mainstream and emerging technologies to improve organizational operations and communications while maximizing use of existing applications.
- Proactively manage strategic relationships between internal IT resources and external entities, including vendors, and partner organizations.
- Develop, track, and control the information technology annual operating and capital budgets.
Operational Management
- Embrace of technology, knowledge about all facets of IT, and appreciation of IT’s contribution to organizational effectiveness, communications and culture.
- Propose and lead comprehensive systems adoption for all staff at EBCF to ensure a collective and equitable access to tools.
- Value user feedback deeply, demonstrate an ability to understand diverse user needs, translate user feedback into technology solutions and tailored technical strategies.
- Act as an advocate for the organization’s IT vision via regular written and in-person communications with the organization’s leadership team and end users.
- Assess and communicate risks associated with IT investments.
- Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations.
- Define and communicate plans, policies, and standards for the organization for acquiring, implementing, and operating IT systems.
- Maintain a high level of security appropriate to operations. Monitor and maintain, consistent with best practices, suggesting or creating end-user training to stay current.
Staff Development
- Oversight and management individuals dedicated to execution of IT operational goals.
- Ensure that the organization has strong systems analysis and project management skills, and the ability to execute business-critical projects.
- Develop and maintain a plan that provides for succession and continuity in the most critical IT management positions as needed.
- Supervise recruitment, development, retention, and organization of all IT staff in accordance with budgetary objectives and personnel policies.
Position Requirements
Formal Education & Certification
- Possession of a bachelor’s degree from an accredited college or university and 5-7 years of experience in computer science, information systems, computer information systems, data processing; or an equivalent combination of training and relevant work experience may be substituted for training/education on a year-by-year basis.
Knowledge & Experience
- Minimum of five years’ experience managing and/or directing an IT operation.
- Experience in strategic planning and execution.
- Considerable knowledge of business theory, business processes, management, budgeting, and business office operations.
- Must be familiar with nonprofit organizations. Understanding of the philanthropy sector is a plus.
- Must have technical expertise in key vendor platforms (Microsoft, Slack and constituent management software) and multi-platform management and training, as well as cloud-based systems and architecture.
- Must have strong advocacy skills with vendors and partners. Clear thinking decisiveness is needed to ensure vendors execute and maintain the success of technical projects.
- Stays current with advances in technology and applicable trends; knowledge of the range of available tools; and has a forward-looking perspective to developments in the technology field.
- Superior understanding of the organization’s goals and objectives.
- In-depth knowledge of applicable laws and regulations as they relate to IT and data security.
Personal Attributes & Competencies
- A commitment to EBCF’s mission and values and the work of advancing A Just East Bay.
- Proven leadership ability.
- Excellent judgement, ability to be an effective, strategic as well as a tactical thinker.
- Results oriented, exceptional at organizing, managing multiple projects simultaneously, meeting deadlines, and partnering and delegating appropriately.
- Analytic and a flexible and eager problem-solver that leans into complexity, focuses on solutions, and enjoys finding creative, simple paths forward.
- Ability to set and manage priorities judiciously.
- Excellent written and oral communication skills.
- Strong negotiating skills.
- Exceptionally self-motivated and directed.
Compensation
The starting salary range for this position is $160,000 – $170,000. Compensation is commensurate with experience and background. EBCF offers an excellent benefits package.
How to Apply
To apply, please email a combined PDF or Microsoft Word File of a cover letter and resume to jobs@eastbaycf.org by 5:00pm PT on Friday, October 14th. Please use the subject line EBCF IT Application.
The East Bay Community Foundation (EBCF) is an equal-opportunity employer with a commitment to racial justice and racial equity. EBCF does not discriminate in employment opportunities or practices on the basis of race, ethnicity, religion, national origin, age, sex, sexual orientation, marital status, disability, or any other characteristic protected by law and is an employment-at-will organization. The Foundation welcomes and encourages people of color, women, LGBTQIA+ people, and members of other historically disenfranchised groups to apply.
COVID-19: All employees of the East Bay Community Foundation are required to be fully vaccinated for COVID-19 and must provide proof of their vaccination status.